Picto Café Hôtel Restaurant

Individual tuition by phone or visio

English for the Hospitality Industry

English for the Hospitality Industry

OBJECTIVES

Communicate easily with customers in cafés, hotels, restaurants and bars :

  • use professional vocabulary to communicate orally
  • acquire or revise sentence constructions
  • learn how to use tenses, formulate questions, use phrases to express courtesy and service
  • improve listening comprehension
  • practice understanding English spoken by different nationalities with diverse accents.

COMPETENCIES

Be able to communicate comfortably with customers :

  • present menus
  • speak about drinks and food
  • take orders
  • answer customers’ questions and give advice
  • manage difficult customers.

LEVELS

Levels are described according to the Common European Framework of Reference for Languages, Learning, Teaching, Assessment: CEFR.

The CEFR describes foreign language proficiency at six levels: A1 and A2, B1 and B2, C1 and C2.

Based on empirical research and widespread consultation, this scheme makes it possible:to establish learning and teaching objectives and to provide a basis for training managers to recognise language qualifications and levels.

IMPROVE MY ENGLISH FOR MY JOB

Structured training courses :

  • CECR level descriptions – my needs – made-to-measure
  • blended-learning
  • materials-content
  • my assigned teacher
  • learn anywhere
  • certificates proposed
  • maintain my level after the course
  • a reliable training centre
  • maximised return on investment.

Paid for by government scheme in France (CPF).

  • Speaking: construct simple sentences to communicate about him/herself and other, ask and answer questions about personal details such as where he/she lives, people he/she knows and things he/she has. 
  • Listening: understand simple  information provided the other person talks slowly and clearly and is prepared to help.
  • Reading: understand short sentences and basic vocabulary.
  • Writing: write short emails, text messages

METHODOLOGY

  • distance learning by visio or by telephone
  • blended learning: contact time alternates with self-study using structured materials
  • the same teacher for a given course for coherent follow-up

SPECIFY OR ORDER A COURSE