Picto Café Hôtel Restaurant

English for the Hospitality Industry

Individual tuition by phone or Skype

English for the Hospitality Industry

OBJECTIVES

Communicate easily with customers in cafés, hotels, restaurants and bars :

  • use professional vocabulary to communicate orally
  • acquire or revise sentence constructions
  • learn how to use tenses, formulate questions, use phrases to express courtesy and service
  • improve listening comprehension
  • practice understanding English spoken by different nationalities with diverse accents.

COMPETENCIES

Be able to communicate comfortably with customers :

  • present menus
  • speak about drinks and food
  • take orders
  • answer customers’ questions and give advice
  • manage difficult customers.
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